Volume 106 · 2311
Public Law 102–481
Designating the week of October 4 through 10, 1992, as “National Customer Service Week”.
Approved October 23, 1992
Statutory text
Joint Resolution
Designating the week of October 4 through 10, 1992, as “National Customer Service Week”.
Whereas recognizing the value and importance of the customer drives the quality of customer service;
Whereas the high cost of attracting new customers today further emphasizes the need to keep existing customers through effective service;
Whereas when customer service is recognized as contributing to the profit of a company, the professional status of customer service continues to increase;
Whereas excellent customer service distinguishes successful companies that understand the importance and influence a customer has on success; and
Whereas excellent customer service contributes to the growth and success of every company: Now, therefore, be it
Resolved by the Senate and House of Representatives of the United States of America in Congress assembled,
That the week of October 4 through 10, 1992, is designated as “National Customer Service Week”, and the President is authorized and requested to issue a proclamation calling on the people of the United States to observe the week with appropriate programs, ceremonies, and activities.
Approved October 23, 1992.